Reviews of the Best Business Internet Service Providers of 2025

One of the first things to do when choosing a business Internet service provider is to consider all the ways your business depends on Internet service or will rely on Internet service. With this information, you can determine what type of bandwidth you need and then assess your needs for additional services or add-ons. From there, you’ll want to use guides like this to research which ISPs offer plans that meet your needs, then confirm that the service is available in your area.

Of course, there are several other factors you should consider before choosing a business internet plan. Business.com spoke with business owners and executives to find out what their priorities are when signing up with a business Internet provider.

Infrastructure

Victor Santoro, CEO of Profit Leap, wanted a high-speed and stable connection, which led him to choose fiber optic internet.

“With fiber optic connectivity, our team spends less time troubleshooting connectivity issues and more time innovating,” he told us. “For other CEOs, the right technology infrastructure allows your business to reach its full potential. Do your homework, understand your needs and find tools to rely on.”

At Lush Life Brands, CEO Natasha Williams needed “flexibility and mobility,” so she chose a wireless solution.

“Since we have two major events and several smaller events throughout the year, it is crucial to have reliable internet service that we can take with us,” she said. “With over 1,000 attendees at these events, everyone is trying to connect to Wi-Fi, so it’s essential to have a dedicated service specifically for our vendors. This allows them to stream content, process payments, and handle other important tasks seamlessly.”

Speed ​​and reliability

For Josh Cremer, founder of The Rohg Agency, “reliability and speed” were his biggest concerns. “We couldn’t afford downtime or delays in service due to customers’ daily work,” he said. Cremer ultimately chose a plan with “a reliable and fast internet connection enabling seamless collaboration across our global team.”

Bullmight’s Robert Hill named “reliability and speed” as his “top priorities,” explaining: “Our digital marketing campaigns require fast upload and download speeds, especially when working with clients via video conferencing. »

Costs and contracts

When debating your costs and contract lengths, Santoro recommended considering future Internet technology needs and your long-term budget. “Advanced systems cost more up front, but avoid replacement costs later,” he said, adding, “If I were starting over, I would have negotiated a longer contract term to lock in the rates.” »

Hill also regretted not locking in rates with a longer contract. The lesson? “Don’t assume that a short-term deal is more flexible; for most businesses, Internet service is a necessity, not a luxury. Get the best rates for as long as possible.”

Scalability and customization

Just because your business now requires a certain internet speed, doesn’t mean that speed will always be right for your business. Many ISPs offer a large number of variable speed plans, allowing businesses to reduce or increase their speeds as necessary, depending on their contract.

With that in mind, Cremer said, “Don’t just look at today’s needs. Think long term and choose a provider that can grow with your business…I wish I had anticipated how much Internet needs may change. I suggest choosing a provider that offers scalable and customizable options as your business grows.”

“For startups and SMBs, I recommend choosing a provider known for reliability and scalability rather than upfront savings,” said Albert Brenner, co-owner of Altraco. “Supplier transition takes time and is risky, so choose a partner willing to support your long-term growth. »

Brenner further shared, “My advice is to evaluate vendors based on your specific business needs and future goals to find a customized solution rather than settling for a one-size-fits-all generic plan.

Williams also advised, “Look for a company that listens and hears you; that understands your needs and offers you options that best meet your needs rather than trying to close the deal.”