Best GPS Fleet Management Services of 2025- business.com

When choosing a GPS tracking service, “consider key features like real-time tracking, fuel efficiency and driver safety,” said Tim Peters, marketing director at Enghouse Systems, which specializes in fleet management and telematics.

Here are some factors you should keep in mind when searching:

Material and installation

All of the GPS fleet tracking services we’ve reviewed offer plug-and-play hardware, including the trackers themselves. They plug into your vehicle’s OBD-II port. With most providers, it takes around 10 minutes to install a device and connect it to the software. You can move GPS trackers between vehicles at any time.

“Look for platforms that offer robust data integration with telematics,” Peters advised, as they provide comprehensive fleet information.

Some providers offer wired trackers. These usually require professional installation, often at an additional cost. They are less prone to alterations and require less maintenance.

Most vendors offer dash cameras (many of which are AI-powered), asset trackers, trailer trackers, heavy equipment trackers, and driver ID readers.

This Azuga dash cam is powered by AI and films the road and the driver in the cabin. Source: Azuga

Driver Safety and Performance

GPS fleet tracking systems allow companies to monitor their drivers’ performance in terms of safety and fuel efficiency.

Incidents of dangerous driving resulting in wasted fuel are recorded and sent to the monitoring dashboard. These include events such as harsh driving, speeding, harsh braking, rapid acceleration, aggressive turning, idling, fuel consumption, cell phone distractions, unauthorized use, and engine on/off times.

Some systems create driver quality scores from this information, allowing you to quickly identify which drivers are behaving responsibly and which may require additional training.

Vehicle condition and maintenance

Maintaining the health of your fleet is imperative to reducing costs and increasing safety and performance. Fleet management software can record the fuel level, battery voltage, odometer reading, and coolant and engine temperatures of each company vehicle. Your vehicle’s hardware sensors also alert you of DTCs that indicate emerging problems, sending fault data to your control dashboard.

Many fleet tracking platforms allow you to set a preventive maintenance schedule.

Alerts and reports

Many systems send automatic alerts to drivers, system administrators and supervisors, as well as people at the destinations your vehicles are heading to. Choose what you want them to know about and the system will take care of it.

For example, in addition to DTC alerts, you can have the system notify you and your driver of dangerous driving habits in real time.

Your system collects and stores a lot of data about vehicles, drivers and trips. You can generate reports on this data to identify driver training needs and fuel consumption trends, such as fuel wasted due to poor driving habits or dangerous driving.

These reports provide the information you need to save money and increase efficiency in your business.

Cost

It is also important to consider prices. It’s not just about the monthly costs, but also the value of what you get for the money spent.

Matt Graber, co-owner of Cool Hand Movers, said they prioritized finding GPS tracking software that allowed them to pay for what they needed and not a bunch of add-ons they wouldn’t use.

“We have a relatively small fleet that operates locally 90% of the time. So it was important not to overpay for features we didn’t need or for a fleet that was much larger than anything we were going to become over the next couple of years,” Graber said.

Many GPS platforms allow you to set alerts to be notified immediately about factors ranging from driver behavior to vehicle engine performance. Source: Samara

User-friendliness

Fleet management systems are controlled via the online dashboard. All vendors have attempted to create an intuitive user interface, although some are better at it than others. For brand new users of a fleet tracking system, you may want to choose a provider with an extensive online knowledge base that offers tips and techniques on how to get the most out of your system.

Some mobile applications provide supervisors and system administrators with the full range of functionality available on the PC/Mac desktop dashboard; however, some providers offer limited mobile functionality.

Many vendors offer REST API interfaces, allowing data from the platform to be integrated into third-party programs like Salesforce and others. best CRM software solutions.

Customer service

Customer service levels vary from provider to provider. Some offer 24/7 access while others are only available during working hours. Some facilitate telephone conversations with representatives, while others prefer that you communicate via email, help desk, or ticketing system. A few companies provide named accounts or customer success representatives to customers.

Chris Dukich, owner of Display Now, said finding a provider that offers seamless installation help is key when looking for a GPS tracking solution.

“Integration support was also critically important because we didn’t expect any interruptions during the deployment,” Dukich said.

Future trends

Peters believes business owners should keep up to date with the latest developments in GPS tracking to ensure they are using the latest technology.

“Future trends are moving towards AI-based predictive analytics, enabling smarter route planning and vehicle maintenance, as well as the integration of 5G,” Peters said. “(This) will revolutionize the speed of data transmission for real-time updates.”